Activities:

• Your role as a Customer Engineer is to analyze and recommend innovative solutions using Google Cloud and Google workspace technologies.
• You will develop prototypes, proofs of concept and demonstrations of Google Cloud and Google Workspace technologies
• Listen to clients' needs/problems in order to offer them the best technological solution.
• Activate, implement and integrate the different technologies once the clients themselves have acquired Google technology.
• Work together with both the sales team and Google's technical team to achieve maximum customer satisfaction.

Basic requirements:

• Bachelor's degree in Systems, Information Technologies or similar.
• Knowledge of development issues in Java, JavaScript, and/or Python is desirable.
• In-depth knowledge of internet-based technologies; including HTML, CSS, AJAX.
• Experience in administration of Windows and Chrome operating systems and browsers.
• Analytical and organizational skills.
• Knowledge of database management.
• Desirable experience in technologies such as: Google Workspace, Google Cloud, GKE.

What we expect from you:

We are looking for someone with empathy and professional in their treatment, who can interact in a friendly and natural way with the client. At the same time, contribute and participate with ideas and propose strategies that strengthen the work of the sales team.

What you will do:

• Engages with the client to understand the scope of the problem and its solution.
• Uses entry-level knowledge and toolsets to configure specific services for identified configuration design solutions.
• Creates solutions for the client, determining and communicating the development time, date, implementation plan, etc.
• Provides customers in assigned territory with information to help make additional decisions regarding hardware, software, services, and/or service renewal and warranty.
• Provides adjusted design solution pricing based on applicable programs, promotions and add-ons.
• Uses internal resources to resolve or escalate all relevant pre-sales issues, e.g. credit, engineering, etc.
• Refers educational requests on products and product alternatives outside of their area of expertise to others.
• Tracks all opportunities and monitors activity at each stage of the sales process to close within the identified forecast period.
• Participates in planning and customer reviews in assigned territory.
• Maintains the integrity of customer information on TD SYNNEX systems, as appropriate.

about this OPPORTUNITY

Wayacloud is a young company dedicated to the digital transformation of companies.

We want solutions that help companies in our region grow, and also make a change to a more open, inclusive and technology-involved culture.

We like to participate in projects that mean the creation of an innovation community.

We offer:

• We offer a daily salary of $600.00 MXN (Six hundred and twenty-five pesos 00/100 MXN) paid biweekly.
• Commissions from 2% to 5% on sales margin.
• Compensation plan according to federal labor law in Mexico.
• Work mode: Flexible. Home Office + client visits + office according to needs, especially for team meetings, results and planning.
• Trial period of 3 months with the intention of hiring permanently afterwards.